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Q&A
If you have any questions, please feel free to contact us.
We look forward to seeing you all.
We look forward to seeing you all.
0268-44-2428
It seems that buckwheat honey can be eaten ...
That's right.You can eat purely domestic buckwheat honey on the special route of this facility.
Please enjoy buckwheat honey over the soba c…Continue readingDo you have a plan eat local beef?
Yes! One of the facilities' proud plan is to enjoy Shinshu Tateshina Beef to your heart's content.
We recommend plan Shinshu Tateshina Beef …Continue readingPlease tell me about the secret sauce
Kuroiwa Ryokan sauce known to those in the know・ ・ ・..Special miso, dressing, plum dressing, egomadare, mustard vinegar miso are all handmad…Continue readingPlease tell me the specialty dish
Its name is also a simple millet dish.We are always pursuing the deliciousness of handmade products and the deliciousness of the ingredients…Continue readingPlease tell me about the meal time
Meals are served from 18:30 onwards.We have decided to keep the menu fixed because we want our customers to enjoy hot food while it is still…Continue readingDo you have a private bath?
There are no private baths or other facilities, but it is possible to reserve the large public bath exclusively on weekdays, so please conta…Continue readingWhat amenities are available in the rooms?
All rooms are equipped with toothbrushes, towels, hand soap and combs.Please tell me about the storage of valuables.
All rooms are equipped with safes.You can use that.Are there refrigerators in the rooms?
All rooms are equipped with refrigerators.You can use that.What do you wear to bed?
Samue (work clothes) are provided for both men and women in all rooms.Are the toilets in the guest rooms shower-type toilets?
Yes.All rooms are equipped with toilets with showers.Is there a bath in the room?
Unfortunately there is no bath in the bathroom.Please come to the large public bath on the first floor.Is there a toilet in the room?
Yes.All rooms are equipped with toilets with showers.Do you have a room with a bed?
Unfortunately there is no bedroom.All rooms are Japanese-style rooms with futons.Is there a large public bath?
Yes, there is a large public bath on the first floor.
It is a colorless, transparent, simple hot spring with no particular flavor and a temp…Continue readingWhat amenities are available in the large public bath?
We provide lotion, milky lotion, cleansing cream, hair oil, shower caps, razors, etc.Do you have a private bath?
Unfortunately no.Please use the large public bath on the first floor.Is the bath a hot spring?
It is a colorless, transparent, simple hot spring with no particular flavor and a temperature of around 40°C.
The water is straight from the…Continue readingPlease tell me what time I can take a bath.
From 3pm to 11pm and from 5pm to 9:30pm.Can I have meals in my room?
Unfortunately, this is not possible.Please come to the restaurant.Where can I eat?
Please enjoy your meal at the restaurant on the first floor.If I have allergies, can I change my meal plan?
Yes, we will do our best to accommodate your request.Please contact us in advance.Is there barrier-free access?
There is an elevator in this facility, but there are steps in various places.
Please contact us directly for more information.
0268-44-2428What time is check-in and check-out?
Check-in is at 3pm and check-out is at 10am.Can I check in earlier?
We will do our best to accommodate your request.Please contact us in advance.Can I extend my check-out time?
We will do our best to accommodate your request.Please contact us in advance.
Reservation / Inquiry
If you have any questions, please contact us.