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In this facility / facility

Information on the facility and its facilities

As a relaxing inn, we value hospitality.
Please enjoy the ever-changing nature of Kakeyu Onsen to your heart's content.
  • entrance

    You can relax in the hot springs while feeling the changing seasons of Shinshu.
    We look forward to welcoming everyone.
  • Front desk

    The front desk is located on the first floor.
    If you plan to arrive after 18:00, please contact the hotel.

    【Check In】From 15:00 to 18:00
    【Check Out】10:00

    Location

    1st floor
  • Lounge

    A bright, sunlit lounge.
    Enjoy a relaxing stay away from the hustle and bustle of everyday life.

    Location

    1st floor

    Open Hours

    Check-in time: 23:00
  • Dining

    Restaurants that receive sunlight are partitioned off with roller blinds.
    We also have chair and table seating as well as tatami seating.
    Please enjoy your meal in a comfortable seat.

    Location

    1st floor
  • Facilities within this facility

    ・Elevator available in this facility
    ・vending machine(Soft drinks and alcohol):1st floor
    ・Smoking area:Outdoor
    *All rooms, including balconies, are non-smoking.

Equipment outline

Number of rooms

Total number of rooms: 9:9 Japanese-style rooms

Standard room facilities

Shower toilet /Powder Room /Heating and cooling /TV set/Empty refrigerator /Hairdryer /Coffee Server

Amenities

Hand towel /Toothbrush / Toothpaste/bath towel /shampoo /rinse /Body Soap /soap /Monk's working clothes /Duvet

Supplementary information about amenities

There is a hair dryer in the bathroom.

Facility contents

banquet hall /non-smoking room /Elevator available

Service & Leisure(Including arrangements)

Massage(For a charge)/Shogi /Game of go

Cashless payment available locally

【Credit card】
JCB / Visa / MasterCard/AMEX / DC / Diners/ UnionPay(UnionPay)

【Electronic money and QR code payment】
Apple Pay / iD / QUICPay
Transportation IC cards(Kitaca / Suicaa / PASMO / TOICA / manaca / ICOCA / SUGOCA / nimoca / Hayakaken)
*"PiTaPa" cannot be used.

COIN+ / dPayment /PayPay / au PAY / Rakuten Pay/J-coin Pay / Smart Code / WeChat Pay / UnionPay(UnionPay)/ Alipay

Standard check-in time

From 15:00 to 18:00
*If you plan to arrive after 18:00, please contact the hotel.

Standard check-out time

10:00

barrier-free

Wheelchair ramp in front of the entrance / Wheelchair rental / Handrails on the hallways and stairs in the facility / Handrails in the large bath/
Wheelchair movement within the facility without assistance / Braille signs within the facility / Use of elevators when moving between floors/
Emergency Public Address System in Main Facility /Priority parking spaces provided /Wheelchair accessible public restroom

Cancellation provisions

3 to 2 days ago:20% of room rate
1 days prior:50% of room rate
On the day of arrival:100% of room rate
Cancellation without any contact:100% of room rate
*Obon and New Year's holidays:From 30 days to 20 days prior:80% /onwards:100%
*If there is a cancellation policy set for each accommodation plan

Hot Spring Information List

Hot Springs

Kakeyu Onsen (Maruko) (100% natural hot spring)*Does not include artificial hot springs

Open Air Bath

Available (Both men's and women's (including time shifts) - not available for private use)

Number of baths

[Open-air bath]Man:1 woman:1 Mixed bathing:0
[Indoor bath]Man:1 woman:1 Mixed bathing:0
[Sauna]Man:0 woman:0 Mixed bathing:0

Hot spring tax

Hot spring tax Adults 150 yen will be charged separately.

Open Hours

Check-in until 23:00 / From 5:00 the next day until check-out
*Gender swap system:21:00 Change

Location

1st floor of the facility